1. In which of the following roles do you regularly use a personal computer?
   Multiple items may be chosen.

In a non-profit organisation
In a small business
As a student
For personal reasons
Other

2. If you ticked small business or non-profit, how much input do you have in making decisions about purchasing computer services?
    Multiple items may be chosen.

Complete Control
Major Influence
Some Input
Other

3. Have you ever needed and/or used any of the following?

Multiple items may be chosen.	Needed at Work	Used at Work	Needed at Home	Used at Home	N/A
Desktop Publishing: Stationery
Desktop Publishing: Brochure
Desktop Publishing: Other
Multimedia (Audio/Video)
Web Site Development

4. If you have used these services, who did the work for you?

Multiple items may be chosen.	Web Designer	DTP Provider	Friend or Family	A Colleague	Printer	Yourself
Desktop Publishing: Stationery
Desktop Publishing: Brochure
Desktop Publishing: Other
Multimedia (Audio/Video)
Web Site Development

5. How satisfied are you with past experiences in these areas?

Multiple items may be chosen.	Very dissatisfied	Dissatisfied
Neither satisfied/dissatisfied	Satisfied	Very satisfied

6. Please mention any likes or dislikes you might have about the service(s)?

7. What features from a computer design service might interest you in the future?

    Please rate from 0(uninterested) to 10(very interested)

Multiple items may be chosen.	0	1	2	3	4	5	6	7	8	9	10
Fast Turnaround
Latest/Greatest Features
Friendly and Supportive
'One Stop Shop'
Understanding Your Issues
Cheaper Rates

Any Other Comments about services that interest you?

8. What would you say is a fair hourly rate for computer design services?

$30	$40	$50	$60	$70	I'd prefer a flat rate
(e.g. per 5 page web site, or per graphic, or per A4 page of Desktop Publishing)

9. How interested are you in our services?

Very Interested	Somewhat Interested
Slightly Interested	Not Interested

10. If you would like to hear from us, please provide details for your preferred method of contact:

Name:	Organisation:
Address:	Role:
Email:	Phone: Phone:
Best Time to Contact:      Morning       Afternoon       Evening

Thank you for your valuable time and input, it is greatly appreciated.